FAQ

On Mobile

Step 1: Select "Checkout" at cart page.

Step 2: Select "Show order summary"

Step 3: Enter your gift card or discount code then apply it.

On Desktop

Step 1: Select "Checkout" at cart page.

Step 2: Enter your gift card or discount code and select "Apply".

We offer FREE shipping on all orders above $65, otherwise it's a flat $5.99 (no tracking) or $7.99 (tracked delivery) for any order, any country. Yup, you read it right, these rates apply to all countries near and far! You won't find anyone else who offers more competitive rates than we do, and that's really because we hate complex calculations. More details on our shipping rates are available over here.

We ship worldwide to ALL countries, we mean it! Unless you live in outer-space, if so, our bad.

Click here for more information on our delivery methods and time.

In stock orders are generally shipped within 1-2 business days and high demand items shipped within 7-20 business days. We offer two shipping options - DHL Express Service which takes an estimated 1-3 business days to be delivered and International Airmail which takes approximately 1-8 weeks to be delivered. For more information on our shipping rates, please click here.

We do not accept Cash On Delivery (COD). We support credit card (Visa and Mastercard) and Paypal (Visa, Mastercard, Amex, Discover, JCB etc) payments.

We offer a 90-day return policy on most of our products, except for intimate articles and sale items. For more information on our return and exchange policy, please click here.

Fear not! The GeekyGet crew is here to help. Simply drop us an email at customercare@geekyget.com with your order no. and we'll sort it out as soon as possible. Or you may drop us a message over Facebook too!

Please track your order over here. Shipping details could take a day or two to be reflected.

You bet we are! At GeekyGet.com, we use the latest security measures to protect your details right from the landing page.
256-bit SSL software is used to encrypt your credit or debit card information when you place an order with us. This is the same level of encryption used by large banks to keep your information secure.
All pages on GeekyGet.com, including our checkout and payment pages are secured. Secured webpages begin with "https://" and depending on the web browser you're using, a padlock symbol in URL field, or a key symbol in the bottom right-hand status bar will be shown.

For your safety and security, your card's verification number (CVV) is required to process your payment. CVV is a 3-digit number printed on the back of your card, it appears after and to the right of your card number.

All payments are processed by PayPal or Braintree (a subsidiary of PayPal). We do not store sensitive credit card details at GeekyGet.

Blimey! We do not collect VAT/GST, administrative fees, duties and/or taxes on your order and cannot predict what your particular charges may be. These additional charges, if applicable, are levied when the delivery reaches the specified destination. The recipient is responsible for these charges. Please contact your local customs office for more information.

We also do not issue any refunds for customs fees, duties, taxes, shipping, or the cost of your order should you refuse to pay the customs fees and/or duties for parcel release.
For more information on our shipping policy, please click here.

Tax not included and collected locally if applicable was clearly indicated at multiple points on cart page, checkout page and again in order confirmation email.

It's not just ANY bird mascot, it's a badass Owl Pirate with a name of its own - Geeky! We are a team of buddies with a rebellious streak in us! We love traveling, buying stuff and all things cool, which is why we started GeekyGet. In fact, we have story about who we are and how it all began. Check it out here.

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